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Client Relationship Manager
Job Posted: 8 hours ago
Salary: £ 18,200 - 18,200 / Annum
Job Type: Permanent
Location: Warlingham, Surrey
Expire in: a month
Job Description
Client Relationship Manager - Part Time (20 hours per week)
Location: On-site
Hours: Monday to Friday (20 hours per week)
Contract: Permanent
Salary: Competitive (depending on experience)
Are you an experienced communicator with a passion for events and experiential marketing? Our client is seeking a Client Relationship Manager to join their dynamic and creative team. This is a fantastic part-time opportunity where you'll play a key role in maintaining strong client relationships and supporting the delivery of exceptional projects across a diverse portfolio.
The Role
As Client Relationship Manager, you'll be the main point of contact for both new and long-standing clients, ensuring they receive outstanding service at every stage. Working closely with Project Managers and the wider delivery team, you'll help drive innovation, support business growth and ensure all projects meet the highest standards.
Key Responsibilities
Build, develop and nurture long-term client relationships
Oversee and support Project Managers with client communication
Understand client objectives and provide tailored, strategic recommendations
Act as the primary contact, offering updates and managing expectations
Handle client feedback with professionalism and care
Identify challenges early and provide proactive solutions
Support wider business development activities (social media, newsletters, website content)
Contribute to creative brand and growth initiatives
Monitor account performance and ensure clients receive consistent value
Provide strategic oversight across client projects
Work collaboratively with Project Managers to enhance client experience
Manage incoming enquiries via the Managing Director's inbox and route appropriatelyAbout You
We're looking for someone confident, client-focused and able to represent the brand with professionalism and enthusiasm.
You'll need:
Minimum 5 years' experience in the events industry (live events, experiential, exhibitions or festivals)
Excellent written, verbal and in-person communication skills
Strong organisational skills with a proactive, self-driven approach
A good understanding of the events and experiential landscape (clients, suppliers, competitors)
Experience using Instagram, LinkedIn, Squarespace and MailChimp
Ability to create and format engaging digital content
Full UK driving licence and access to your own vehicleWhy Join?
You'll be part of a supportive and collaborative team that values creativity, innovation and client excellence. Every project is unique, offering variety and the chance to make a real impact.
Interested?
To find out more, please email Lucy at (url removed).
Alternatively, apply today with your CV (preferably in Word format) and a cover letter outlining your relevant experience and why you're interested in the role.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.
If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed)
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary rolesBefore You Apply
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