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Client Relationship Manager
Job Posted: 13 hours ago
Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: East Midlands
Expire in: a month
Job Description
Client Relationship Manager
Various Locations throughout the UK
C£45,000 p.a.
* Are you passionate about building strong client relationships while driving growth and adding value?
* Do you have a commercial mindset and a talent for spotting opportunities others might miss?
* Are you looking to join a respected organisation that values collaboration, innovation, and your professional development?
The Company:
ER Recruitment are working exclusively with our client who are a well-established organisation with a strong reputation for excellence in service delivery. With a client-first ethos and a strong track record of success, the company continues to innovate and evolve its offering. They are now looking for a proactive, commercially astute Client Relationship Manager to help drive growth through meaningful client engagement and strategic account development.
Role & Responsibilities of the Client Relationship Manager:
* Build and maintain strong relationships with a portfolio of clients, acting as their trusted advisor and key point of contact.
* Proactively identify and pursue opportunities to grow client accounts by introducing relevant products and services.
* Lead engaging conversations to understand client challenges and propose tailored solutions that add value.
* Collaborate cross-functionally with internal teams to ensure seamless service delivery and resolve client issues efficiently.
* Monitor account performance, produce regular reports, and share insights that support data-driven decisions.
* Stay up to date with market trends and competitor activity to inform client conversations and strategic planning.
* Contribute to new business development by nurturing referrals and identifying upselling or cross-selling opportunities.
* Support continuous improvement by feeding back client insight to enhance products, processes, and the overall client experience.
About You as the Client Relationship Manager:
* Demonstrable experience in a client-facing role with elements of account development, business growth, or consultative sales.
* Confident communicator and relationship-builder, able to engage stakeholders at all levels.
* Naturally proactive and commercially aware – you enjoy uncovering needs and creating mutually beneficial outcomes.
* Organised and detail-focused, with the ability to juggle multiple priorities without losing sight of quality.
* Adept with CRM tools and reporting systems to track interactions and opportunities.
* Comfortable working independently and travelling to client sites across the UK as needed.
* Full UK driving licence is essential.
Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise.
While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion.
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