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Client Services Administrator

Job Posted: 9 days ago

Salary: £ 26,320 - 26,320 / Annum
Job Type: Permanent
Location: Stone, Staffordshire

Expire in: 19 days

Job Description

Client Services Administrator

£26,230 per annum
Hybrid (Stone)

A well-established organisation is seeking a proactive and detail-oriented Client Services Administrator to join its busy and supportive team.

This role is ideal for an experienced administrator who enjoys building strong client relationships, delivering excellent customer service, and managing a varied workload in a fast-paced environment. The successful candidate will play a key part in ensuring client requests are handled efficiently, professionally, and accurately.

Key Responsibilities

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    Action client instructions in a timely and professional manner.

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    Manage customer payments received at the office.

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    Process incoming correspondence, including emails and written communications.

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    Maintain accurate records and perform data entry tasks.

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    Produce and distribute remittance information to clients.

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    Complete banking procedures, including payment posting and associated administration.

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    Conduct investigations to obtain updated contact information where required.

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    Provide administrative support to operational teams.

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    Respond to client enquiries via telephone, email, and social media channels.

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    Deliver a high standard of service while maintaining accuracy and attention to detail.

About the Candidate

The successful applicant will demonstrate:

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    Previous experience in an administrative role.

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    Strong IT skills and confidence using business social media platforms.

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    Excellent written and verbal communication skills.

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    A high level of accuracy and attention to detail.

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    The ability to prioritise workloads and manage changing deadlines.

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    A resilient and adaptable approach to work.

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    Strong organisational and time management skills.

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    A professional, personable, and customer-focused attitude.

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    The ability to work independently and as part of a collaborative team.

What's on Offer?

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    Salary of £26,230 per annum.

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    Hybrid working arrangement.

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    Structured training and development programme.

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    25 days annual leave plus public holidays.

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    Company sick pay scheme.

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    Mental health support, including access to private counselling.

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    Christmas shutdown period.

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    Regular team-building and social events.

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    Casual dress Fridays.

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    A friendly and supportive working environment.

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    Genuine opportunities for career progression and professional development.

Apply Now

This is an excellent opportunity for an organised and motivated administrator to join a growing organisation that values teamwork, development, and exceptional client service. Candidates who are passionate about delivering a high standard of support and building positive client relationships are encouraged to apply

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Services Administrator job near me in Stone, Staffordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!