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Client Services Coordinator
Job Posted: 2 days ago
Salary: £ 27,000 - 27,000 / Annum
Job Type: Contract
Location: Witham, Essex
Expire in: 25 days
Job Description
We are working with an award winning employer to find a Client Services Coordinator in the Chelmsford area to join their team. As part of the role you will be working within the science and research industry to coordinate the commercial aspects of jobs. This will involve direct liaison with both UK and International clients. Primarily office based, the role will on occasion require client or site visits and event participation.
This is for a 6-month fixed-term contract, with potential to be made permanent over time.
Please note you must be a car driver and have access to your own car; and live within a 20 mile commute of Chelmsford. We will not consider applications from those out of area.
Main Duties and Responsibilities
Championing core values and ethics, proactively following group policies.
Daily Management of your portfolio with focus on high quality service delivery primarily via email
Building strong relationships with clients
Producing electronic certificates, reports and invoices in an accurate and timely manner
Data management of job progress system and client information
Interpreting results/reports and taking appropriate actions, both internally (other departments,
group offices, subcontractors) and externally with clients
Contributing to credit control activities as required to enable prompt payment
Undertaking and providing training activities as required
Ability to problem solve and find solutions to complex queries
Ability/willingness to assist in other areas of the Metals & Minerals business from time to time, as
and when required
Pro-active participation in:
Team meetings and following through actions/projects
Contributing to upkeep and improvement of office processes and procedures
Keep up to date with market intelligence and best practises
Build strong links with other internal departments (sales and marketing, laboratory, finance, other
coordination teams, legal)
Attend client meetings and events as and when required
Responsibility to ensure all Quality, Health, Safety and Environmental tasks are completed within a
timely manner.
Adherence to quality Key Performance Indicators
Adherence to all legal requirements
Involve in overall process improvementDeliverables
Follow set quality key performance indicators
Ensure all daily, weekly, and monthly priorities are completed efficiently and effectively
Adherence to latest sanction controls, financial controls and other legal requirements
Additional Notes:
Location Disclosure: Please mention your location in your CV. Applications without location details may experience delays in processing.
Eligibility: Only applicants with UK residency and full visa status will be considered. Applications from those outside of the UK will not be shortlisted. If you plan to relocate, please mention this in your CV or cover letterBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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