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Client Services Manager
Job Posted: 21 hours ago
Salary: £ 60,000 - 65,000 / Annum
Job Type: Permanent
Location: Epsom, Surrey
Expire in: a month
Job Description
About the Role:
Our client is a leading national provider of mechanical and HVAC services, is seeking an experienced Client Services Manager to oversee a portfolio of mechanical maintenance contracts. This includes managing key clients such as David Lloyd Gyms and Vue Cinemas, with a focus across the commercial, leisure, and light industrial sectors.
This is a critical role that requires strong operational and client-facing skills. You'll lead a team of 12 engineers and ensure the successful delivery of AC and boiler maintenance contracts across the UK.
Key Responsibilities:
* Manage the delivery of HVAC (AC & Boiler) maintenance contracts across commercial and leisure sites.
* Lead and support a team of 12 engineers, ensuring high standards and SLA compliance.
* Build strong client relationships and act as the main point of contact.
* Monitor contract performance, budgets, and profit margins.
* Work closely with internal departments and other offices nationally.
Candidate Profile:
* Proven experience managing mechanical maintenance contracts
* Strong leadership background with the ability to manage multi-site teams.
* Excellent client-facing and communication skills.
* Background in commercial/leisure environments highly desirable.
* Based within reasonable travel distance to HQ (for 1 day a week in-office).
Benefits:
* £60–65K basic salary
* £6,000 car allowance
* Profit share scheme
* 25 days annual leave
* Flexible hybrid workingBefore You Apply
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