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Client Support Coordinator
Job Posted: 44 minutes ago
Salary: £ 13 - 13 / Hour
Job Type: Temporary
Location: Glasgow
Expire in: a month
Job Description
Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit a Client Support Coordinator for as soon as possible for an initial 1 month rolling contract (up to 6 months) on a rate of £13/hour PAYE – working 10am to 6pm for the first few weeks (then a shift pattern of 8am to 4pm or 10am to 6pm). This role will be based onsite in Glasgow.
Responsibilities:
- Delivery of first-class reception service as the main general point of contact for all occupants and visitors.
- As a key client facing position, you are responsible for the smooth day-to-day running and co-ordination of a range of building support services, across a wide range of multi-functional client groups and users, dealing with matters independently where appropriate and passing matters on to other relevant colleagues as appropriate. Based on a strong working knowledge of the facility and its users.
- Co-ordinating the booking of space within TIC in line with the agreed protocols for such. The Building Co-ordinators will work with the Conference and Events, and Room Bookings teams to ensure that a seamless service for all the bookable spaces is provided.
- Responsible for overall access card reader management, managing visitor access and ensuring occupants have correct access requirements.
- As part of a client facing responsive service, on behalf of all TIC occupants and clients, manage, administer, and progress the interface with both the IT and Estates Services helpdesk.
- Act as a liaison for AV support as required.
- As Health and Safety quick response contact, report spillages and any issues which arise.
- Working with the TIC team to develop appropriate communications in relation to general building access and utilisation matters.
- Liaison with all other facility stakeholders including Security, Cleaning, Estates, Catering, Conferencing & Events.
- Other general duties as required.
Essential Skills:
- HNC/HND (or equivalent) in a relevant discipline or equivalent relevant work experience
- Reception experience within a similar environment.
- Experience working in a busy office or administrative environment and balancing competing demands.
- Proven experience in confidently engaging with a diverse range of partners and situations, and developing effective working relationships with both external and internal partner
- Strong IT skills and highly proficient in using MS Office systems (Excel, Word, PowerPoint, etc.)
- Strong interpersonal and communication skills, both verbal and written
- Excellent organisation, planning and time management skills
- Demonstrable teamwork skills
- Safety Awareness skills
- Ability to work collaboratively with colleagues to ensure that the aims and objectives of the team are met
- A friendly, courteous, and helpful disposition
- Committed to delivering a high level of client support
- Flexibility to multi-task and respond positively to a range of different work situations
- The ability to operate in a confident, polite, and approachable manner
If you would like to hear more about this opportunity please get in touchBefore You Apply
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