Expire in: a month
Job Title: Client Specialist
Location: Redditch
Salary: £25,500
Job Type : Permanent, Full Time
Working Hours: 9am – 5pm
Company Benefits: 20 plus bank holidays, rising after 5 years service
We are looking for a resilient and results-driven Client Specialist to join our rapidly growing client. You’ll benefit from outstanding training, within a rewarding working environment.
This role requires someone who’s confident under pressure, skilled at handling objections, and capable of navigating challenging conversations with professionalism and persistence.
Key Responsibilities:
* Send follow-up communications via email, text, and letter in line with agreed processes with clients
* Handle objections effectively, professional throughout call
* Resolve queries and secure payments in a constructive manner
* Document all interactions accurately on internal systems
* Meet daily and weekly performance targets, including recovery rates and response times
Experience We Are looking for:
* Excellent communication skills, both written and verbal
* Strong objection handling and negotiation skills
* A resilient, confident personality with the ability to stay calm and focused under pressure
* High attention to detail and solid organisational skills
If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW'
Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.
By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy.
Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move
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