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Cloud Technician
Job Posted: 2 days ago
Salary: £ 28,000 - 38,000 / Annum
Job Type: Permanent
Location: Baglan
Expire in: a month
Job Description
Cloud Technician
£28,000 - £38,000 | South Wales (Office & Customer Site)
Hatched Talent is delighted to be the talent partner for an established IT services provider seeking a Cloud Technician to join their growing team. This is a fantastic opportunity for an experienced Microsoft Cloud professional to step into a client-facing, second-line technical role with real career progression.
Why this role?
As a Cloud Technician, you'll deliver cutting-edge Microsoft Cloud solutions while supporting users and mentoring the first-line support team with more complex issues. You'll gain exposure to varied customer environments - working both from the office and on-site - while playing a key role in projects that drive digital transformation.
What you'll be doing
Delivering Microsoft Cloud solutions (Azure, Microsoft 365, associated products)
Providing advanced diagnostics and support for complex technical issues
Supporting and guiding the 1st line team on escalations
Liaising directly with customers on-site and remotely to ensure high satisfaction
Completing system checks in line with remote system support policies
Assisting with evaluation of new technologies and beta releases
Offering software application support to customers after training
What we're looking for
Minimum of 3 years' experience in Microsoft Cloud support, delivery, and administration
Strong skills in Microsoft 365 and Azure administration
Confident communicator with excellent customer service skills
Ability to take ownership of projects/issues and see them through to resolution
Full UK driving licence (essential for on-site work)
Desirable skills:
Microsoft certifications (MCP, MCSA, MCSE)
Knowledge of VoIP systems and support
Experience with Intune, Defender, and PowerShell
What's on offer
Salary: £28,000 - £38,000 (depending on experience)
37.5-hour working week
A varied role combining office-based, remote, and on-site customer work
Ongoing training and professional development
Chance to work with the latest Microsoft technologies
Career progression within a supportive and growing IT teamBefore You Apply
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Looking for your next career move? Join a top company hiring Cloud Technician job near me in Baglan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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