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Collections Advisor Job
Location: Crownhill, Milton Keynes / Hybrid
Salary: up to £30,000 PA
Hours: Monday–Friday 8:30am–5:30pm, plus 1 in 4 Saturdays (9am–1pm)
Benefits:
* 26 days holiday + your birthday off (increases to 30 with service)
* 10% discretionary bonus (based on personal and company performance)
* Vitality Health cover
⭐ Must have previous collections experience.
Our client is looking for someone who can engage with customers over the phone, support them through financial difficulties, and help bring accounts up to date — all while ensuring full compliance with FCA regulations.
Key responsibilities include:
* Making inbound and outbound calls to resolve overdue accounts
* Setting up affordable repayment plans
* Providing fair, tailored solutions for each customer
* Following internal policies and FCA guidelines
What you’ll bring:
* Previous experience in collections (telephone-based)
* Excellent communication and problem-solving skills
* Strong attention to detail and time management
* A positive, team-focused attitude
This is a fantastic opportunity to join a supportive and fast-paced environment where your contribution truly makes a differenceDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Collections Advisor job near me in MK8, Crownhill, Milton Keynes! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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