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Collections Advisor
Job Posted: 17 hours ago
Salary: £ 25,000 - 25,000 / Annum
Job Type: Permanent
Location: Cardiff, South Glamorgan
Expire in: a month
Job Description
MORTGAGE COLLECTIONS / MORTGAGE COLLECTOR
* 100% REMOTE WORKING (UK ONLY)
* START DATE - 22ND SEPT 2025
* £25,000 + BONUS
* 25 DAYS HOLIDAY, PLUS FANTASTIC BENEFITS PACKAGE
* ALL EQUIPMENT SUPPLIED
* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY*
* High-volume, telephone-based, Debt Collections experience (B2C)
* AND
* Experience working in an FCA regulated environment
Our client is a very successful Mortgage lender, who have gone from strength to strength and nearly doubled in size over the last 4 years. They offer a different style to lending and want to give everyone the opportunity to own their own property.
As a result of their growth, they are seeking confident, empathetic and experienced Arrears Collections Agents to join them from 22nd Sept 2025. (This is a fixed start date, with no negotiation)!
The overall purpose of the role is to communicate with customers who have fallen into Arrears on their Mortgage account and provide them with positive solutions to their accounts, whilst adhering to regulations & legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration.
The successful applicant will come from a Collections background, within an FCA regulated environment. We are specifically looking for ‘B2C’ experienced Collectors.
SOME of their FANTASTIC benefits include:
* FULLY REMOTE working with FULLY REMOTE training
* All I.T equipment supplied
* A yearly bonus
* Frequent staff incentives which include high street vouchers
* Annual awards
* Employee assistance and welfare programme
* Private healthcare
* Subsidized gym memberships
* LONG TERM PROGRESSION!
Please note: This role will require you to present for all training, which are various dates within your first 7 weeks of your start date. The client will also run FULL Criminal and Financial record checks so if anything with come back from these checks, please make us aware on your application.
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Looking for your next career move? Join a top company hiring Collections Advisor job near me in Cardiff, South Glamorgan! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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