Hiring Now: Collections Agent (Credit Control) Near You – Apply Today!
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Collections Agent (Credit Control)
Job Posted: 2 days ago
Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: NN3, Moulton, West Northamptonshire
Expire in: a month
Job Description
Salary: up to £28,000 + bonus
Benefits: Health cover, great perks & development
Working pattern: Hybrid (mix of home & office)
Make a real difference—one conversation at a time
Love talking to people, solving problems, and turning tricky situations into positive outcomes? Join a genuinely great company to work for and help customers get back on track with their finance agreements—fairly, empathetically, and with real impact.
What you’ll do
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Own the conversation: handle inbound/outbound calls, email and digital chats with confidence and care.
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Get to the “why”: uncover reasons for arrears and agree realistic, sustainable repayment plans.
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Champion good outcomes: balance empathy with sound judgement—even when tough calls are needed.
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Support the vulnerable: spot indicators early and work closely with our Customer Support specialists.
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Collaborate to win: partner with Credit Administration on actions and documentation.
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Sweat the detail: keep notes pristine, systems up to date, and hit quality/compliance KPIs.
You’ll be great at this if you
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Are a natural people-person—curious, compassionate, and a sharp listener.
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Stay cool under pressure and keep conversations constructive.
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Communicate clearly (spoken & written) and build rapport fast.
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Have solid judgement and integrity; you do the right thing, the right way.
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Bonus points: experience in consumer credit / collections / arrears / credit control.
Why you’ll love it here
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Up to £28,000 base + bonus—get rewarded for the impact you make.
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Health cover and a benefits package designed for real life.
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Hybrid working for balance and flexibility.
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Brilliant training, supportive leaders, and clear progression paths.
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Positive culture where your voice counts and customer care isn’t just a slogan.
Ready to apply?
Send your CV and a short note about why this role excites you. If you’re close but don’t tick every box, we still want to hear from youBefore You Apply
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Looking for your next career move? Join a top company hiring Collections Agent (Credit Control) job near me in NN3, Moulton, West Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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