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Collections Agent
Job Posted: 4 days ago
Salary: £ 12.21 - 12.21 / Hour
Job Type: Temporary
Location: Banbury, Oxfordshire
Expire in: 24 days
Job Description
Red Recruitment is recruiting a Collections Agent in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to their clients.
They are looking for a Collections Agent to join their team on a temporary basis. The hourly rate is £12.21 per hour and is due to start on Monday 18th August.
Benefits and Package for a Collections Agent:
Salary: £12.21 per hour
Hours: Monday - Friday, hours between 8am - 5.30pm
Contract Type: Temporary
Location: Banbury
Start date: ASAPKey Responsibilities of a Collections Agent:
Handling and resolving customer queries across multiple channels, including telephony and webchat, ensuring first contact resolution
Making phone calls, sending emails, or utilising other communication methods to reach customers with past due accounts
Assessing customer account details to understand the delinquency status and identify potential collection strategies
Negotiating payment plans with customers to recover outstanding balances in a timely manner
Addressing customer concerns and resolving billing disputes when necessaryKey Skills and Experience of a Collections Agent:
Previous customer service experience
Experience working within financial services, collections or retail finance would be beneficial
You should have excellent communication skills as you will be speaking to a range of people
Having an empathetic approach is required due to the nature of the calls
You should have a passion for helping customersIf you are interested in this position and have the relevant skills and attributes required, please apply now!
Red Recruitment (Business)Before You Apply
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- Bank details.
- National Insurance number.
- Date of birth.
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Looking for your next career move? Join a top company hiring Collections Agent job near me in Banbury, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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