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Collections and Business Support Manager
Job Posted: 7 hours ago
Salary: £ 35,000 - 45,000 / Annum
Job Type: Permanent
Location: Risley, Warrington
Expire in: a month
Job Description
The role reports into: Senior Collections and Legal Manager
Role Overview:
The primary responsibilities of the successful candidate are to:
* Review and proactively manage high-value exposures across the Group, ensuring risks are monitored and effective strategies are in place to protect the business.
* Confidently lead face-to-face meetings with customers, asking the right (and often challenging) questions to gain a full understanding of their position.
* Carry out detailed business reviews, clearly documenting findings and presenting well thought-through recommendations.
* Provide expert guidance across the business, including restructuring facilities and advising on the best course of action for transactions over £50k.
* Build strong relationships with external stakeholders such as recovery agents and other industry experts, working collaboratively to deliver the best outcomes.
* Manage relationships with external solicitors, ensuring alignment, efficiency, and successful case resolution.
Requirements:
* Good negotiation & communication skills
* Excellent interpersonal skills
* Strong financial analysis skills
* 5+ years' experience within financial services industry
* Financial industry expertise with a good in-depth knowledge of regulation and legal requirements.
Benefits:
* 26 days annual leave, increasing after length of service
* Life assurance & Income protection
* Private medical insurance
* Healthcare cashback plan
* Holiday exchange scheme
* Cycle to work scheme
* Electric Car Scheme
* Auto-enrolment pensionBefore You Apply
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- National Insurance number.
- Date of birth.
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