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Mpeople Recruitment are recruiting for a Commercial Administrator to join a reputable business based in Chadderton.
*** Please note: please only apply if you have good Excel skills (pivot tables, lookups and formulas).
Role: Commercial Administrator
Location: Chadderton
Salary: £30,000
Hours of work: hybrid 8.30am – 5pm Monday to Friday.
Are you someone who can work independently and be able to work in a varied role where they will be required to pay attention to detail?
Key Responsibilities
Sales reporting and analysis
* Analyse customer sales data using Excel (pivot tables, lookups and formulas)
* Produce weekly and monthly sales reports for internal teams and customer meetings
* Highlight trends, gaps and product performance across key customers and channels
* Support the Account Manager by preparing reports and identifying patterns in the data
Account and order support
* Chase and manage sales forecasts from customers and communicate them internally
* Monitor forward orders, back orders and stock availability
* Ensure customer orders are processed correctly and delivered on time
* Communicate any delays or stock issues to customers quickly
* Work closely with the warehouse team to ensure orders are fulfilled correctly
* Help manage credit queries including shortages, input errors, returns and complaints
Online product management
* Ensure new products are uploaded correctly and go live on customer websites
* Check existing listings are accurate, priced correctly and commercially optimised
* Maintain customer and product information such as addresses, prices and barcodes
* Support with marketplace systems where required (knowledge of Mirakl would be an advantage)
Commercial and team support
* Create sales support materials such as presentations, range plans and quote sheets
* Carry out competitor and price analysis across the wider market
* Review customer website feedback and ratings to identify trends and opportunities
* Provide general support to the commercial team where needed, including preparing samples and helping with customer meetings
What we’re looking for
* Strong Excel skills are essential – including pivot tables, VLOOKUP/XLOOKUP and working confidently with large datasets
* Comfortable analysing data and turning it into clear, useful reports
* Highly organised with strong attention to detail
* Able to manage multiple tasks in a fast-moving environment
* Confident communicating with both internal teams and customers
* Experience working with online retailers, marketplaces or product listings would be beneficial but not essential
Ideal background
* Around 1–3 years’ experience in a commercial, sales support, merchandising or ecommerce role
* Someone keen to develop their career within a commercial team
* A proactive person who enjoys problem solving and getting things done
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn’t been successful. Mpeople wishes you all the best in your job searchDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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