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Commercial Automotive Service Advisor
Job Posted: 3 days ago
Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: Hillingdon, Greater London
Expire in: 25 days
Job Description
Commercial Service Advisor Required for Main Dealership - Reading
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Basic Salary: Up to £30,000 + £6,000 Bonus - £36,000+
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Family-Run Business | Multi-Brand Workshop
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Monday-Friday 9AM-6PM with 1 in 4 Saturday Mornings paid at overtime rate
Are you a customer-focused professional with a passion for the automotive industry? Join a dynamic and reputable commercial vehicle dealership in Reading as a Service Advisor, where your skills will drive customer satisfaction and business success.
About the Role:
As a Commercial Automotive Service Advisor, you will be the key liaison between our customers and workshop technicians. You’ll be responsible for ensuring a seamless aftersales experience, from initial enquiry through to vehicle handover.
Key Responsibilities:
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Greet customers, schedule appointments, and manage service bookings efficiently
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Provide accurate estimates and explain repair and service processes
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Liaise between customers and technicians to ensure clear communication
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Manage job progress updates and ensure timely completion
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Upsell relevant services and products where appropriate
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Handle warranty and service administration
About You:
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Previous experience in a service advisor or customer service role, ideally in a commercial vehicle or dealership environment
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Strong communication and organisational skills
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Excellent problem-solving ability and attention to detail
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IT literate with experience using DMS systems (e.g. Kerridge, Pinnacle)
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A team player with a proactive and professional attitude
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Full UK driving licence (preferred)
What’s on Offer:
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Competitive basic salary + achievable bonus scheme
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Ongoing manufacturer and in-house training
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Friendly, supportive working environment
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Career progression opportunities within a growing dealer group
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Employee benefits including pension scheme and staff discounts
If you're looking for your next step in the commercial vehicle industry and want to join a team that values expertise and professionalism, we’d love to hear from you. Apply now with your CV to Charlotte Lightfoot at Monday Matters Recruitment. Monday Matters Recruitment are specialists in the automotive industry and we’re here to make sure every Monday countsBefore You Apply
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Looking for your next career move? Join a top company hiring Commercial Automotive Service Advisor job near me in Hillingdon, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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