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Commercial Manager
Job Posted: 3 hours ago
Salary: £ Competitive
Job Type: Permanent
Location: Yorkshire and the Humber
Expire in: a month
Job Description
Commercial Manager
The role has responsibility for supporting the Head of Commercial in effectively managing the Commercial Team to generate revenue and develop the profitability of the business whilst ensuring adherence to compliance and FCA regulation. The Commercial Manager will support the Head of Commercial in ensuring quality service and advice is provided to clients of the Commercial Team, who will assess client’s insurance needs and find suitable insurance policies and solutions in line with FCA and company guidelines.
Duties and Responsibilities
Line Management
Support the Head of Commercial in developing and implementing the commercial strategy for maintaining and growing the commercial side of the business including but not limited to:
*
* Maintaining focus on department sales objectives across the team supported by the sales management process.
* Innovate and develop strategies, solutions and efficiencies within the Commercial Team to improve our client journey, teams’ technical expertise and our ways of working, including those that can be adopted company wide.
* Through effective management techniques, identify the skills, abilities and personal attributes of each employee and ensure they are used to the best possible effect within the organisation.
* Take responsibility for management of team training and support development of team technical knowledge in line with objective requirements.
* Where required support recruitment of new employees in accordance with company procedure and plan effective and compliant inductions into the business.
* Implement & maintain department motivational and cultural initiatives.
* Manage, lead and motivate the team through constructive feedback and where appropriate, take responsibility for undertaking HR processes in line with the employee handbook including disciplinary, absence and performance management.
* Monitor and review the team’s performance and their compliance of FCA regulation when dealing with clients, by following the company’s procedures for monitoring and supervision (file checks etc).
* Follow and embed Company Core Values within the team, empowering them to carry out behaviours and make decisions that align with these.
Commercial Business
* Support the Head of Commercial in overseeing team performance and behaviours, ensuring:
* Balanced distribution of workloads across team members, plus accuracy, efficiency and professionalism when dealing with both clients and insurers.
* Timely management of new and existing business opportunities.
* Confident presentation of recommendations and cover to the client.
* Effective management of renewal activity and mid-term adjustments.
Commercial Manager
* Bad debt queries are dealt with efficiently and in line with company procedure.
* Carry out all business activity compliantly with FCA regulation and company procedures as detailed in the Conduct Polices and Guides to Best Practice and handle any complaints in accordance with regulation, the Company’s Conduct Policy and Guide to Best Practice.
Required Skills
* Cert CII qualified or equivalent working experience.
* Excellent communication skills, both written and verbal and computer skills.
* Previous experience working in a management role preferably within the insurance industry.
* Self-motivation, drive and enthusiasm and high level of attention to detail.
* Ability to build collaborative relationships and capable of working well independently and as part of a team, as well as being able to enthuse and motivate a team.
Desirable Skills
* Experience working within commercial lines of insurance.
* Working experience within a regulatory framework or FCA compliance.
* Business or financial-related degree or qualification(s).
* Experience with ActurisBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
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