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Communications & Change

Job Posted: 6 days ago

Salary: £ 250 - 400 / Day
Job Type: Contract Temporary
Location: Birmingham, West Midlands (County)

Expire in: 22 days

Job Description

Job Title: Communications & Change Contractor (FM Experience)
Location: Birmingham
Contract Type: Contract (Outside IR35)

About the Role

We are seeking an experienced Communications & Change Contractor with a strong background in Facilities Management (FM) to support a high-profile transformation programme. This role will play a critical part in driving engagement, supporting behavioural change, and ensuring clear, effective communication across operational and corporate stakeholders.

Key Responsibilities

  * Develop and deliver a comprehensive change and communications strategy aligned to programme objectives

  * Create engaging, audience-focused content across multiple channels (e.g. intranet, email, leadership briefings, toolkits)

  * Partner with FM operational teams to translate complex changes into clear, actionable messaging

  * Conduct stakeholder mapping and manage communications plans across diverse groups (site teams, suppliers, leadership)

  * Support change impact assessments and readiness activities

  * Facilitate workshops, briefings, and engagement sessions

  * Monitor effectiveness of communications and adapt strategies based on feedback and data

  * Ensure consistency of messaging across all FM sites and functions

Required Experience

  * Proven experience in change management and internal communications within large-scale transformation programmes

  * Strong background working within Facilities Management (FM) environments (hard/soft services, estates, or workplace operations)

  * Demonstrable experience supporting operational or frontline workforce change

  * Excellent stakeholder management skills, with the ability to influence at all levels

  * Strong writing, editing, and storytelling capabilities

  * Experience working in fast-paced, complex environments

Desirable Skills

  * Familiarity with recognised change frameworks

  * Experience in outsourcing, mobilisation, or FM transformation programmes

  * Knowledge of digital workplace tools (e.g. SharePoint, Teams, engagement platforms)

Personal Attributes

  * Proactive and self-driven contractor mindset

  * Adaptable and comfortable navigating ambiguity

  * Strong interpersonal and collaboration skills

  * Results-oriented with a focus on delivery

Before You Apply

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