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Community Enforcement Officer

Job Posted: a month ago

Salary: £ 42,287 - 47,191 / Annum
Job Type: Permanent
Location: Norwich, Norfolk

Expire in: 2 days

Job Description

1 x Permanent position & 1 x 2-year Fixed-term position available 

Join our Housing Standards team and play a vital role in improving residents' lives across our communities. As a Community Enforcement Officer you will be at the forefront of ensuring homes in the private rented sector are safe, warm, and healthy.

About the Role

This is a key role within our Private Sector Housing Investigations function. You will manage a varied and often complex caseload, using your knowledge of housing and environmental health legislation to investigate complaints, assess housing conditions, and take proportionate enforcement action where necessary.

You will:

Lead and manage complex enforcement cases from initial investigation through to resolution
Apply relevant legislation (including Housing Act 2004 and associated regulations) to drive compliance
Prepare evidence and represent the Council in legal proceedings where required
Work closely with residents, landlords, managing agents, and partner agencies
Provide specialist advice and guidance to colleagues across the service
Contribute to continuous service improvement and the development of best practiceAbout You

We are looking for a confident, proactive professional who can manage competing priorities and deliver effective outcomes in a regulatory environment.

You will bring:

Strong working knowledge of housing, environmental health, or regulatory enforcement legislation
Experience of managing complex investigations and enforcement action
The ability to influence and negotiate with a wide range of stakeholders
Excellent written and verbal communication skills
A structured and organised approach to case management
Confidence to make robust, defensible decisionsA relevant Environmental Health qualification (or progress towards one) is essential.

Closing Date: 14th June 2026

Interview Date: W/c 22nd June 2026

Why Join Us?

We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme.

You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve.

The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received.

South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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