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Complaints Administrator
Job Posted: 3 hours ago
Salary: £ 23,000 - 25,000 / Annum
Job Type: Contract
Location: Liverpool, Merseyside
Expire in: a month
Job Description
Your new company
Are you detail-oriented, organised, and looking to gain experience in the financial services sector? I'm seeking a proactive Complaints Administrator to join a team on a 6-month fixed-term contract.
Your new role
As a Complaints Administrator, you'll play a key role in supporting the team by accurately inputting complaint data into an internal database. This is a vital function that helps the organisation track, manage, and resolve customer concerns efficiently.
Key responsibilities:
Logging and updating complaint records in our internal systems
Ensuring data accuracy and consistency across platforms
Liaising with internal teams to verify complaint details
Supporting reporting and compliance effortsWhat you'll need to succeed
Strong attention to detail and data entry skills
Ability to work independently and as part of a team
Good communication skills and a professional attitude
Previous admin experience, ideally within financial services or similar What you'll get in return
Full-time hours (Monday to Friday)
Hybrid working: split between Liverpool city centre office and remote work
6-month fixed term contract
£24,500What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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