Hiring Now: Complaints Handler Near You – Apply Today!
Your Next Complaints Handler Job Starts Here – Apply Now!
Complaints Handler
Job Posted: 2 days ago
Salary: £ 17.85 - 22.59 / Hour
Job Type: Temporary
Location: Basildon, Essex
Expire in: a month
Job Description
Complaints Handler
Job Type: Full-time temp till mid-November
Location: Pitsea Basildon SS13
Pay: £17.85 per hour PAYE OR £22.59 Umbrella per hourWe are seeking three experienced Complaints Handlers to join a housing association, ideally with a background in Local Authority and Housing Sector. This role involves managing a backlog of complaints, requiring excellent communication skills and the ability to handle difficult conversations effectively.
Day-to-day of the role:
Efficiently manage and resolve a backlog of complaints, ensuring timely and effective communication with all stakeholders.
Engage in difficult conversations with tact and professionalism, maintaining a positive relationship with clients and stakeholders.
Utilise CRM systems to track and manage complaints, ensuring all data is accurately recorded and up-to-date.
Collaborate with various teams to gather information and resolve issues promptly.
Provide regular updates to management on the status of complaints and any ongoing issues.Required Skills & Qualifications:
Proven experience as a Complaints Handler, preferably in the Local Authority or Housing Sector.
Excellent communication skills, capable of dealing with different stakeholders and managing difficult conversations.
Strong IT and CRM skills, with the ability to adapt to new systems quickly.
Ability to work effectively in a fast-paced environment.
A proactive approach to problem-solving and the ability to work independently.To apply for the Complaints Handler position, please submit your CV detailing your relevant experienceBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Complaints Handler job near me in Basildon, Essex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).