Hiring Now: Complaints Officer Near You – Apply Today!
Your Next Complaints Officer Job Starts Here – Apply Now!
Complaints Officer
Job Posted: 10 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Nottinghamshire
Expire in: a month
Job Description
Complaints Officer
Location: Ashfield District Council, Urban Road, Kirkby, Nottingham, NG178DA
Start Date: ASAP
Contract Duration: 6+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 25.04 per hour
Job Ref: OR16890
Job Responsibilities
Collect and review information about complaints.
Acknowledge complaints in writing.
Help draft responses and investigation notes for complaints.
Ensure complaints follow the Housing Ombudsman Service's guidelines and the council's policy.
Prepare complaint information for the Housing Ombudsman Service.
Support the implementation of recommendations and actions from complaints.
Maintain accurate records of complaints.
Person Specifications
Must Have:
Attention to detail.
Good written communication skills.
Ability to follow procedures and guidelines.
Nice to Have:
Experience in complaint handling.
Knowledge of the Housing Ombudsman Service's Complaint Handling Code.
DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosedBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Complaints Officer job near me in Nottinghamshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).