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Complaints Resolution Administrator
Job Posted: 7 hours ago
Salary: £ Competitive
Job Type: Contract
Location: Kent
Expire in: a month
Job Description
Complaints Resolution Administrator
Location: Building 800, Kent Science Park, Sittingbourne, ME9 8GU
Start Date: ASAP
Contract Duration: 3+ Months
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £13.70 Per Hour
Job Ref: OR18176
Job Responsibilities
Ensure a positive complaints experience in accordance with guidelines.
Provide administrative and organizational support to the team.
Order necessary supplies like stationery.
Person Specifications
Must Have:
Commitment to Southern Housing's values: Honest, Efficient, Accountable, Respectful, Trusted.
Ability to work collaboratively and improve service efficiency.
Strong sense of responsibility for delivering excellence.
Respect for diversity and inclusion, and adherence to health, safety, and compliance standards.
Nice to Have:
Experience in a similar administrative role.
Familiarity with the Housing Ombudsman’s and regulatory codes.
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