Expire in: a month
Job/role description: Compliance Consultant
Working Hours: 9.30am - 6.30pm or 10.30am - 7.30pm
Role Reports to: Compliance Manager
Salary: R(Apply online only) pa (R25500 monthly)
MAIN FUNCTIONS
Vet candidates in line with the REC Quality Mark and Company policy with 100% accuracy
Data input and database maintenance
Adhere to weekly targets and KPI's, set in conjunction with your manager
General filing and administration
Other duties as directed
PERFORMANCE & GROWTH
Work closely with the Sales team to ensure relevant candidate compliance
Work closely with the interviewers to gain 100% file completion prior to file receipt
To be a point of contact for candidates with regards to company documentation as required
To undertake registration tasks as required for new candidates
Screening calls and dealing candidate queries
Achieve & exceed where possible weekly KPI's
Manage candidate expectations regarding clearance times
Identify candidates that can be cleared quickly and liaise with them prior to interview
Cross-sell all Tradewind/ SANZA divisions to ensure candidate loyalty and encourage referrals
Where required meet candidates off-site to gain missing documents to enable faster clearance times
REPORTING, IT & COMPLIANCE
Ensure the database is updated regularly regarding candidates' status and file documentation
Ensure timely clearance of candidate files
Ensure full compliance and adherence to Quality Mark guidelines as set by the REC & company policy
Effective use of the company database for searching and reporting purposes
CULTURE & CORE VALUES
Work as part of a team of consultants assisting and mentoring colleagues when required
Supporting the Manager and Managing Consultant by working collaboratively with them
Support the Company key objectives and goals
Work in line with the Company core values; both externally and internally
Maintain a positive and professional attitude at all times
CUSTOMER SERVICE
Offer outstanding customer service in line with Company expectations, both internally and externally to clients, candidates and internal stakeholders
Conduct weekly calls to candidates who are non-compliant or NDR status to secure loyalty
PERSONAL ATTRIBUTES
Resilience
Positivity
Enthusiasm
Commercial awareness
Team player
Goal orientated
Driven
Self motivated
Committed
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