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Compliance & Quality Manager
Job Posted: 8 days ago
Salary: £ 45,000 - 50,000 / Annum
Job Type: Permanent
Location: Wakefield, West Yorkshire
Expire in: 20 days
Job Description
Compliance & Quality Manager – FM Service Provider
💰 Competitive Salary + Bonus + Excellent Benefits
🕒 Full-Time | Permanent | 37.5 Hours per Week
The Opportunity
We are seeking an experienced Compliance & Quality Manager. This is a fantastic opportunity for a driven professional with strong compliance and auditing expertise to play a key role in maintaining and improving standards across a high-profile healthcare contract.
As Compliance & Quality Manager, you’ll lead the development, implementation, and ongoing auditing of our Compliance and KPI frameworks, ensuring statutory, mandatory, and operational excellence across Technical Services.
Key Responsibilities
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Develop, implement, and audit a comprehensive compliance framework covering:
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Service Compliance
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Commercial Compliance
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SHEQ Compliance
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Regulatory & Statutory Compliance
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Collaborate with the Performance and Workflow Manager to design audit criteria, programmes, and non-conformance processes.
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Prepare and present monthly and quarterly compliance reports for the Account Director, Head of Technical Operations, and Senior Leadership Team.
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Support Technical Services Managers with improvement plans and ensure closure of non-conformances.
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Lead trend analysis and performance reporting to identify risks and opportunities.
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Maintain up-to-date professional knowledge of all compliance and audit requirements.
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Act as the focal point for compliance-related queries and ensure consistent adherence to company and industry standards.
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Design and manage an annual compliance audit plan, reporting on performance against KPIs and industry benchmarks.
About You
To succeed in this role, you’ll bring a strong mix of technical understanding, compliance expertise, and excellent communication skills.
Essential Requirements:
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Proven management experience in a healthcare or PFI environment.
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ISO 9001 Lead Auditor Qualification (Quality Control).
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Minimum 5 years’ relevant post-qualification experience in a compliance or quality management role.
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Strong working knowledge of healthcare operations and maintenance.
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Familiarity with HTM (Health Technical Memoranda) guidance is highly desirable.
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Strong leadership, analytical, and reporting skills.
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Financial and business acumen with the ability to engage confidently at all levels.
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Flexible, proactive, and capable of working across complex operational environments.
What We Offer
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25 days annual leave + public holidays (option to buy more)
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Life cover (2x annual salary)
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Employee discount schemes on major brands
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Gym membership & cycle-to-work schemes
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Holiday purchase options
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2 paid CSR (social impact) days per year
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Career development, professional qualifications, and personalised training
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Inclusive employee networks: AccessAbility, Encompass, RISE, Women Together, Working Parents, and Young Professionals
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24/7 Employee Assistance Programme and mental wellbeing supportBefore You Apply
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