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Conference Office Sales Manager
Job Posted: 2 hours ago
Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: Cambridge, Cambridgeshire
Expire in: a month
Job Description
Conference Office Sales Manager, Cambridge 56k per annum
A historic venue and premier conference destination is seeking an ambitious and results-driven Conference Office Sales Manager to lead our conference sales operation. This pivotal role will shape the commercial success of our events business, driving over 4 million pounds in annualised revenue while delivering exceptional client experiences.
About the Role
As part of the senior management team and reporting directly to the General Manager, you will lead a dedicated conference sales team and work collaboratively across departments to ensure seamless delivery of events. This is a hands-on leadership position requiring a balance of strategic vision, commercial acumen, and operational excellence.
Your mission: to attract new clients, strengthen existing relationships, and consistently exceed revenue targets, all while upholding the exceptional service standards.
Key Responsibilities
* Drive Revenue Growth: Develop and execute sales strategies to achieve or exceed conference and event booking targets of circa 4 Million pound annualised.
* Client Acquisition and Retention: Prospect for new business, manage inquiries, conduct site visits, and build strong, lasting client relationships.
* Team Leadership: Manage, train, and inspire a reactive conference sales team, alongside marketing and administrative support.
* Operational Excellence: Oversee event planning from initial enquiry through to post-event follow-up, ensuring seamless handover to operations.
* Commercial Management: Lead budgeting, forecasting, pricing, contract negotiations, and financial reporting to deliver profitability.
* Marketing and Promotion: Collaborate with marketing to design and deliver campaigns, including digital, social, and traditional channels.
* System Optimisation: Maintain and enhance CRM and property management systems to support efficiency and data-driven decision-making.
* Client Relationship Programme: Implement and deliver account management strategies for key and prospective clients.
About You
We are looking for a commercially astute leader with:
- Proven experience in conference and events sales, preferably within a hospitality or heritage venue.
- A strong track record of exceeding revenue targets and developing successful sales strategies.
- Excellent leadership and team management skills, with the ability to inspire and motivate.
- Exceptional communication, negotiation, and relationship-building abilities.
- Strong organisational and analytical skills with experience in budgeting, forecasting, and reporting.
- A client-focused approach and passion for delivering outstanding serviceBefore You Apply
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