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Contact Agent Role - Redhill
Job Posted: 9 hours ago
Salary: £ 24,500 - 24,500 / Annum
Job Type: Permanent
Location: Redhill, Surrey
Expire in: a month
Job Description
Customer Service Agent- Redhill- £24,500
Yolk Recruitment are seeking passionate Customer Service Agents, your mission will be simple: deliver brilliant customer service every single day. We are working exclusively with a company in financial services in Redhill.
You'll be at the heart of our customer interactions-offering guidance, resolving issues, and providing a positive experience at every touch point. You'll be working within a supportive contact centre of around 20 team members, where collaboration is key. You will receive of in-depth training to set you up for success.
What you'll be doing:
You'll help customers understand their finance agreements over telephone, email and via other platforms
You will be working resolving queries quickly and confidently
If you directly cant support with someone you will liase internally to ensure customers satisfaction.What experience will you need:
Ideally, experience in customer service ideally speaking to customers on the telephone.
Strong listening and communication skills
The ability to stay calm and solve problems efficiently
Good organisational and time management skills
A team-first attitude and a willingness to learn
Bonus: Knowledge of the motor finance industryWhat You'll Get in Return
Salary of £24,500
Mon-Friday working hours.
26 days holidays plus bank holidays
A permanent, full-time role on site (with options for hybrid in the future)
Private medical cover
High street discounts
Ongoing career development and growth opportunities for team leadership and management
Its an easily accessible location, with train/bus links and free parkingBefore You Apply
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- National Insurance number.
- Date of birth.
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