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Contact Centre Advisor - Bristol
Job Posted: 15 hours ago
Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: BS10, Cribbs Causeway, South Gloucestershire
Expire in: a month
Job Description
The Role:
We are working with a reputable and well-established motor trade group based in the Bristol area, currently seeking to recruit a Contact Centre Advisor to join their growing team.
This is an excellent opportunity to join a professional and customer-focused environment where you'll be the first point of contact for service-related enquiries. Working as part of a busy aftersales support team, you will play a key role in delivering a smooth and positive experience to customers, all while helping to drive business performance.
If you enjoy building rapport, working to targets, and delivering top-tier customer care over the phone and online - this could be the ideal next step in your career.
Key Responsibilities Of A Conact Centre Advisor:
Handling inbound and outbound calls to support service bookings and aftersales activity
Booking customer vehicles for servicing, MOTs, and repairs
Following up with customers as part of ongoing marketing and retention campaigns
Updating internal CRM systems and customer records accurately
Providing a friendly, professional, and helpful service across all customer interactions
Resolving customer issues and queries efficiently and courteously
Supporting the wider dealership network and working collaboratively across departments
About You:
Excellent telephone manner and customer service skills
Strong organisational and communication abilities
Positive, team-oriented attitude with a self-motivated approach
Confident using Microsoft Office and in-house CRM systems
Previous experience in a contact centre, motor trade, or dealership environment is desirable but not essential – full training provided
Target-driven with the ability to work in a fast-paced environment
Package:
£26,000 to £28,000 with a £30,000 OTE!
Monday to Friday working pattern – 8:00am to 6:00pm
Staggered shift pattern across the week to support work-life balance, for example start at 9:00am or finish at 4:30pm, as long as your contracted hours are achieved.
Full training and ongoing development opportunities
Friendly and supportive working environmentStaff discounts and employee benefits
If you have the experience and knowledge to succeed as a Contact Centre Advisor, please get in touch!!!
**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**
To apply for this role as a Contact Centre Advisor and find out more details, please forward your CV to Drew PilcherBefore You Apply
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Looking for your next career move? Join a top company hiring Contact Centre Advisor - Bristol job near me in BS10, Cribbs Causeway, South Gloucestershire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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