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Contact Centre Agent (Hybrid)

Job Posted: a day ago

Salary: £ 26,728 - 26,728 / Annum
Job Type: Permanent
Location: East Grinstead, West Sussex

Expire in: a month

Job Description

Morgan McKinley is looking for Contact Centre Agents to work for a lovely company based in the East Grinstead, West Sussex area. The main purpose of the Contact Centre Agent of job is to provide an excellent Customer Service, handle customer enquiries and resolve complaints via Inbound calls, outbound calls, e-mail, Web Chat and/or social media as required.

Salary: £26,728 + excellent company benefits

Location: East Grinstead, hybrid working options after training

Start date: 18th May 2026

Customer Service - Call Centre duties:

Answer customer calls and handle queries
Respond to customer emails and live web chat
Provide a high level customer advice and information service to customers
Support and assist colleagues through sharing of knowledge and experience 
Handle customer complaints Skills & Experience Required:

Previous experience of customer service/care within a busy Call/Contact Centre environment.
Good communication skills, both verbal and written.
Knowledge of Microsoft Office.
Ability to demonstrate a confident, empathetic approach to customer service

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Contact Centre Agent (Hybrid) job near me in East Grinstead, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!