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Contact Centre Operator

Job Posted: 6 days ago

Salary: £ 12.71 - 12.71 / Hour
Job Type: Permanent Temporary
Location: Stockport, Greater Manchester

Expire in: 22 days

Job Description

We are currently seeking a customer service/contact centre operator for a role based in the central Stockport area. This role is telephone/inbound call focused, in addition to administration, email and data entry duties.

This is a full-time position with an immediate start available. Working hours are Monday to Friday, (Apply online only).

It is an ongoing, full-time role with the possibility of permanency.

Duties and Responsibilities

  * Handling customer queries by telephone as well as emails and portals.

  * Data entry and updating the work log.

  * Managing bookings and responding to email queries.

  * All other administrational tasks as required.

Candidate Specification

  * Confident, clear telephone manner with excellent communication and interpersonal skills.

  * Excellent data entry and computer skills.

  * Attention to detail.

  * Confidence to work well in a fast-paced environment.

Previous experience in a customer facing role (such as within retail, hospitality or similar where you have provided customer-support) is a strong advantage. Full, ongoing training and support is provided

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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