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Contract Administrator – HVAC & Mechanical Services
Location: Reigate, Surrey
Salary: £26,000 – £32,000 per year
Job Type: Full-Time, Permanent
An established and reputable Heating, Air-Conditioning, and Mechanical Services company — proudly operating for over 50 years — is seeking a Contract Administrator to join their team in Reigate. Serving London and the surrounding areas, the business offers a supportive, family-run working environment with a strong focus on teamwork and customer satisfaction.
This role is ideal for a detail-oriented, organised professional with a proactive approach and a passion for delivering high-quality support to both clients and internal teams.
Key Responsibilities:
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Coordinate incoming calls and service requests
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Schedule and manage engineers for both planned and reactive maintenance
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Follow up on reports, quotations, and required documentation
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Communicate effectively with clients, ensuring a high level of customer service via phone and email
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Support parts procurement and liaise with subcontractors
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Organise and schedule Planned Preventative Maintenance (PPM) visits
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Send maintenance reports and invoices to clients
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Maintain job records and schedules using internal systems, including CLIK
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Escalate issues as appropriate to ensure swift resolution
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Arrange Risk Assessments and Method Statements (RAMS) when required
Requirements:
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Strong customer service and communication skills
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Excellent organisational and written communication abilities
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High attention to detail and ability to manage multiple tasks
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Confident with IT systems and general administration
Desirable:
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Experience in a similar administrative role, ideally within HVAC or Building Services
Additional Information:
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Based in Reigate, Surrey (free on-site parking available)
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Monday to Friday, office-based role
Benefits:
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Company pension
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Free and on-site parking
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Supportive working environment
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Occasional company events
If you're looking to join a stable, friendly company where you can make a real impact and grow your administrative career, we’d love to hear from you
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Looking for your next career move? Join a top company hiring Contract Administrator – HVAC & Mechanical Services job near me in Reigate, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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