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FM Contract Manager (PFI) – South West
We are supporting a leading national Facilities Management provider in appointing an experienced FM Contract Manager to oversee a high-profile PFI education portfolio in the South West region.
This is a critical leadership role covering multiple sites within a long-term, well-established PFI contract. To protect the confidentiality of the organisation and contract, full details will be shared only with shortlisted candidates.
What You’ll Be Doing
You will lead the full delivery of Hard and Soft FM services across a varied estate, ensuring safe, compliant, and high-quality service delivery. The role demands strong operational leadership, commercial oversight, and exceptional client relationship skills.
Key Responsibilities Facilities Management
Deliver all Hard & Soft FM services including M&E, building fabric, grounds, cleaning, catering, porterage, asset surveys, lifecycle works, and variations.Leadership & Team Development
Lead and develop a multi-disciplinary team, driving standards, performance, and continuous improvement.Project & Lifecycle Management
Oversee Lifecycle and Variation Works, ensuring efficient planning, delivery, and cost control.Commercial & Financial Control
Manage the contract P&L, including forecasting, budgeting, and financial reporting.Contract Compliance & Performance
Ensure full compliance with contractual obligations, maintain high-quality documentation, and identify opportunities for added value.Client & Stakeholder Engagement
Build strong working relationships, ensuring high levels of satisfaction and professional delivery.Subcontractor Management
Oversee specialist contractors, ensuring safety, quality, and commercial targets are met.Health, Safety & Compliance
Maintain a safe environment, conduct risk assessments, and ensure adherence to statutory requirements.Quality & Environmental Assurance
Manage audits, compliance standards, and resolve any non-conformities promptly.About You Essential
Extensive FM management experience (Hard & Soft FM)
Strong background delivering FM within PFI environments
10+ years’ experience in senior FM roles
Proven leadership and team-development experience
Strong project management capability
Excellent IT and data/reporting skills
Health & Safety knowledge or relevant qualification
Understanding of SFG20 and AP/RP responsibilitiesDesirable
Experience in education-based PFI FM
NEBOSH or other H&S qualifications
IWFM/BIFM membership or qualification
Knowledge of fire safety, legionella, and CDMPersonal Attributes
Excellent communicator and influencer
Highly organised and able to manage multiple priorities
Commercially aware and analytical
Customer-focused with a commitment to excellence
Resilient, adaptable, and motivatedWhy Apply?
Lead a major PFI FM contract with real scope to elevate performance
Influence long-term service delivery and strategic improvements
Supportive leadership structure with robust operational backing
Competitive salary and benefits packaIf you’re an accomplished FM leader with strong PFI experience, we’d welcome your applicationDo not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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