Expire in: 25 days
Contract Manager
£65,000-£75,000 per annum + Car Allowance & Benefits
Full time
Permanent
Liverpool
As the Contract Manager, you will oversee the comprehensive management of a critical maintenance contract for a key client. Your primary focus will be on ensuring outstanding performance, compliance with safety and well-being standards, client and customer satisfaction, and financial success aligned with company expectations.
Essential criteria;
Who we are looking for:
* Proven experience in contract management in Street Lighting/Highways, operations management, and business development, preferably within the infrastructure services sector.
* Strong understanding of planned reactive maintenance, capital replacement programs, and asset management.
* Track record of successfully growing and managing third-party works business.
* Excellent communication, negotiation, and interpersonal skills for building and maintaining positive client relationships.
* Financial acumen with the ability to manage budgets and financial performance.
* Effective leadership skills to inspire and lead a team towards achieving business objectives.
* Knowledge of local regulations, policies, and procedures related to infrastructure services is advantageous.
* Proficiency in relevant software and tools used for contract and project management.
* Experience in use in confirm asset management system (desirable)
* A degree in Business Management, Engineering, or a related field (desirable)
* Possess excellent communication skills to effectively interact with various stakeholders, thrive in high-pressure environments, and remain highly self-motivated with the ability to effectively motivate others.
Role and responsibilities;
What your role will include:
* Manage and oversee the entire Local Authority Street Lighting Term Service Contract and other regional works contract, ensuring adherence to agreed terms, performance metrics, and key indicators.
* Cultivate positive relationships with the authority and other stakeholders, serving as the primary contact for operational matters.
* Collaborate closely with the client, understanding their needs and ensuring successful service delivery.
* Supervise and coordinate planned reactive maintenance activities, ensuring timely responses and issue resolutions in line with service level agreements.
* Implement and monitor capital replacement programs to enhance asset conditions based on client specifications.
* Conduct routine site visits to assess work quality, safety protocols, and provide constructive feedback to the team.
* Identify and pursue business opportunities for expanding the third-party works business, encompassing both illuminated and non-illuminated asset-related projects.
* Develop and execute strategic plans to achieve growth targets, establishing Our Client as a market leader.
* Collaborate with sales and marketing teams to craft competitive proposals and bids for potential projects.
* Manage the budget for Street Lighting Term Service Contract and other regional works contract, ensuring financial targets are met or exceeded.
* Monitor project costs, resource allocation, and profitability, implementing cost-saving measures as necessary.
* Lead and motivate operational staff, equipping them with the necessary skills and knowledge for effective performance.
* Provide guidance and support ensuring a positive and collaborative work environment.
* Conduct performance evaluations and identify training needs to promote professional growth.
If this role is of interest & you meet the above criteria, then please apply immediately
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