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Contract Manager – West Midlands | FM Portfolio | £60k - £65k + Car + 20% Bonus
Location: Home-based, with regular travel across the Area
Salary: Up to £65,000 + Car Allowance + Up to 20% Bonus (KPI Driven)
Contract: Full-time, Permanent
Client: Leading Global FM Service Provider
We’re working with a top-tier facilities management provider who are seeking an experienced Contract Manager to take the reins of a large, multi-client commercial portfolio across the West Midlands.
This is a key leadership role, with full operational and financial responsibility, offering the autonomy to run your contract like your own business — backed by a trusted, high-performing team. If you're a Contract Manager looking for a fresh challenge with a national FM leader, this could be the move for you.
The Role
As the Contract Manager, you’ll oversee a diverse FM operation with a £2m P&L, leading a team of supervisors, mobile engineers, resident engineers, and support staff. The focus is on technical service delivery, commercial performance, and client satisfaction across multiple commercial sites. You’ll act as the senior point of contact for all operational delivery across the region.
Key Responsibilities
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Full contract ownership across a commercial portfolio (multi-client)
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Leadership of technical and support staff – ensuring high performance and engagement
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Manage and optimise PPM schedules and reactive works, led by on-site supervisors
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Deliver small projects up to £30k – from scoping to completion
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Ensure full financial accountability and reporting across your portfolio
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Act as the lead Contract Manager, ensuring high levels of client satisfaction
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Drive KPI/SLA performance to meet and exceed contractual expectations
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Represent the business as the Contract Manager during audits, reviews, and stakeholder meetings
Ideal Candidate Profile
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Strong technical FM knowledge – ideally with an M&E background
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Experience as a Contract Manager or in a similar FM leadership role
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Solid understanding of P&L, budget management, and commercial delivery
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Confident in dealing with client stakeholders at a senior level
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Able to travel across multiple sites throughout the area
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A Contract Manager who thrives in a fast-paced, multi-client environment
Why Apply?
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Join a market-leading FM provider with a national presence
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Competitive salary + car + up to 20% performance-based bonus
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Strong support network but with autonomy and ownership
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A varied, strategic role with career development opportunities for an ambitious Contract Manager
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