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Contract Support Administrator
Job Posted: 7 hours ago
Salary: £ 25,000 - 26,200 / Annum
Job Type: Contract
Location: Southampton, Hampshire
Expire in: a month
Job Description
Your new company
Join a leading facilities management provider known for delivering exceptional service across commercial environments. Based at a site in Southampton, this is a fantastic opportunity to become part of a collaborative and professional team that values initiative, customer focus, and continuous improvement.
Your new role
As a Contract Support Administrator, you'll be the first point of contact at reception, providing face-to-face support to internal employees and visitors. You'll play a key role in ensuring the smooth running of operations by managing helpdesk requests, scheduling planned maintenance (PPMs), raising and closing jobs on client systems (QFM and CBRE), and liaising with engineers and subcontractors.Your responsibilities will include:
Managing job requests and updates via QFM systems
Assigning tasks to engineers and ensuring SLA/KPI compliance
Preparing billing documentation and submitting timesheets
Supporting switchboard operations and handling email/teams communications
Producing reports and maintaining accurate records
Delivering outstanding customer service in a fast-paced, varied environmentThis is a maternity cover role starting in November (potentially earlier), with the possibility of extension beyond 12 months.
What you'll need to succeed
I'm looking for a proactive and positive individual who thrives in a dynamic setting. You'll need:
Strong administrative skills and attention to detail
Experience in customer-facing roles (desirable)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Excellent communication and organisational abilities
A calm, professional manner and a willingness to learn
GCSEs in Maths and English (minimum); higher qualifications are a bonusWhat you'll get in return
Competitive salary of £26,208
Stable Monday-Friday working hours (8am-5pm)
A supportive team environment with varied daily tasks
Opportunity to gain experience in a respected FM company
Potential for contract extension beyond initial maternity coverWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Looking for your next career move? Join a top company hiring Contract Support Administrator job near me in Southampton, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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