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Contract Support
Job Posted: a day ago
Salary: £ 23,000 - 25,642 / Annum
Job Type: Permanent
Location: Kingston upon Hull, City of Kingston upon Hull
Expire in: a month
Job Description
About the Role:
As a CBRE Contract Support, you will provide exceptional customer service and administrative support to a client account, based on client premises.
What You’ll Do:
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
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Understand the scope of the contract and make sure that all work is carried out accordingly.
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Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Support in the coordination and onboarding of vendors for reactive and planned works.
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Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
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Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
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Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs.
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Deliver monthly reporting support on Contract and Business Unit Reviews as required.
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Suggest improvements to existing processes and solutions to improve the efficiency of the team.
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Daily management of facilities services helpdesk, ensuring to triage requests with priorities to correct service providers.
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Backfill aspects of receptionist and postroom duties, as required.
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Fulfil additional tasks as reasonably requested by the Contract Manager.
What You’ll Need:
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A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
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Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
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In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
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Organizational skills with an advanced inquisitive mindset.
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Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markupsBefore You Apply
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