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Contracts Manager
Job Posted: an hour ago
Salary: £ 55,000 - 70,000 / Annum
Job Type: Permanent
Location: AL3, Friar's Wash, Hertfordshire
Expire in: a month
Job Description
Job Title: FM Contracts Manager, St Albans, Permanent
Reference: 468
Summary of the FM Contracts Manager role:
Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance. The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs. The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills. This is an opportunity to shape contract success and deliver outstanding customer service.
FM Contracts Manager Deliverables / Outcomes (include but are not limited to):
* Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded.
* Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects.
* Optimise staffing structures across contracts to balance cost efficiency with service excellence.
* Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively.
* Ensure full compliance with client and company Health & Safety policies and procedures.
* Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation.
* Prepare and present monthly contract performance reports to clients.
* Support contract mobilisation as required.
* Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met.
* Introduce innovative solutions to maximise additional works and support client’s environmental objectives.
* Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives.
Skills, Experience & Qualifications Needed:
* Minimum 5 years’ experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services.
* Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement.
* IOSH or NEBOSH qualified (or equivalent Health & Safety certification).
* Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act.
* Practical experience in recruitment, team development, and line management.
* Analytical mindset with vision and commitment to service innovation.
* Excellent leadership and people management skills, with a strong focus on customer service.
Location: St Albans, on-site
Travel: Frequent travel between designated operational sites is required as part of this role. Applicants must hold a valid driver's license.
Start date: Immediate
Duration: Permanent
Salary: Package up to £70,000 per annum (depending on experience)
Company Benefits:
* Private Healthcare (BUPA)
* Life Insurance
* Pension Scheme
* 23 days annual leave plus Bank Holidays
* Additional Time Off – a day off for your birthday and an extra day for Mental Health Awareness
Application Deadline: Open until filled – early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
*** Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa supportBefore You Apply
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