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Contracts Manager – Social Housing & Reactive Maintenance
Job Posted: 2 hours ago
Salary: £ 65,000 - 65,000 / Annum
Job Type: Permanent
Location: E15, Stratford, Greater London
Expire in: a month
Job Description
We’re seeking an experienced Contracts Manager with a strong background in social housing repairs and hands-on contract management. This is a senior leadership role where you’ll oversee multiple housing maintenance contracts, ensuring performance, safety, quality, and profitability are consistently achieved.
What you’ll be doing
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Leading the operational delivery of multiple repairs and maintenance contracts across housing portfolios.
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Managing and motivating supervisors, operatives, and subcontractors to achieve KPIs, quality, and safety targets.
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Building and maintaining strong relationships with residents, internal teams, and stakeholders.
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Overseeing contract performance, financial results, compliance, and customer satisfaction.
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Monitoring progress, quality, and specifications through site inspections and performance reviews.
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Managing resources, programming, and workflow to maximise efficiency and minimise disruption to residents.
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Ensuring all works comply with Health & Safety legislation, RAMS, and company procedures.
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Chairing progress meetings, conducting toolbox talks, and driving a culture of continuous improvement.
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Overseeing contract variations, valuations, and documentation, ensuring accurate financial reporting.
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Supporting commercial teams with forecasting, profitability reviews, and business planning.
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Leading, mentoring, and developing your teams to deliver excellence in service.
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Promoting sustainability, compliance, and equal opportunity across all operations.
About you
You’re a results-driven leader with proven contract management experience in social housing. You combine commercial awareness with a commitment to service quality, and you’re confident in building trusted relationships with residents, teams, and stakeholders.
Requirements
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Proven experience as a Contracts Manager (or Senior Supervisor/Project Manager) within social housing or property maintenance.
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Formal qualification and/or trade background within the construction industry.
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Strong understanding of repairs, maintenance, and contract management principles.
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Ability to manage budgets, performance KPIs, and multi-disciplinary teams.
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Knowledge of building safety, Health & Safety, and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable).
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Excellent leadership, organisation, and communication skills.
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IT literate with experience using management systems and reporting tools.
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Full UK driving licence and ability to travel to sites as required.
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Clean DBS.
If you’ve got the social housing and contract management expertise we’re looking for, apply today and take the next step in your careerBefore You Apply
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