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Control Room Opertator - Data Centre
Job Posted: 21 hours ago
Salary: £ 55,000 - 65,000 / Annum
Job Type: Permanent
Location: London
Expire in: a month
Job Description
Job Title: Control Room Operator (Data Centre) x3
Location: London, Manchester or Slough
Client:
Our client is a leading global data centre owner and operator, trusted by hyperscalers, cloud providers, and enterprise customers across the UK and Europe. With a rapidly expanding portfolio of state-of-the-art, Tier III & IV facilities, they deliver secure, scalable, and sustainable digital infrastructure that underpins finance, cloud, AI, and mission-critical industries.
Focused on innovation and sustainability, the business has committed to 100% renewable energy and net-zero targets, while continuing to invest in hyperscale and edge data centre builds across major UK and European markets. Their teams are at the forefront of delivering resilient, always-on services in an industry where uptime and reliability are everything.
Due to an increase in workload, they are now hiring for 3 Control Room Operators for each of their campus in London, Manchester & Slough.
The Role
We are seeking a Control Room Operator to join our mission-critical data centre operations team. This role is central to maintaining uptime, monitoring critical systems, and responding to incidents in a high-availability environment. The successful candidate will work in a 24/7 control room environment, ensuring the smooth operation of electrical, mechanical, and IT infrastructure systems that support our data centre.
Key Responsibilities
Monitoring & Operations
Monitor all Building Management Systems (BMS), Data Centre Infrastructure Management (DCIM), and security platforms.
Track real-time performance of power, cooling, fire suppression, and network systems.
Escalate alarms and anomalies according to standard operating procedures (SOPs).
Incident & Emergency Response
Act as the first point of contact for incidents and outages.
Coordinate communication between on-site engineers, external vendors, and management.
Execute and document emergency procedures in line with SLA/OLA requirements.
Reporting & Documentation
Maintain accurate shift logs, incident reports, and escalation records.
Support audit and compliance requirements (ISO 27001, ISO 22301, Uptime Tier Standards).
Provide shift handover briefings to ensure continuity of operations.
Compliance & Safety
Ensure adherence to data centre security and access control procedures.
Follow HSE and risk management guidelines during incidents.
Support testing and drills for fire, power failure, and emergency evacuation.
Skills & Qualifications
Essential:
Experience in a control room, NOC, SOC, or critical facilities monitoring environment (preferably in data centres, telecoms, or utilities).
Knowledge of BMS, DCIM, SCADA or similar monitoring platforms.
Strong technical awareness of HVAC, UPS, generators, fire systems, and networking fundamentals.
Excellent communication skills for incident management and escalation.
Ability to work rotating 24/7 shifts (including nights, weekends, and holidays).
Desirable:
Certifications: CompTIA Server+, CCNA, or equivalent facilities/technical qualifications.
Familiarity with Uptime Institute Tier standards, ISO 27001, or ITIL frameworks.
Previous experience in mission-critical industries (finance, defence, healthcare, telecoms)Before You Apply
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