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Coordinator

Job Posted: 23 days ago

Salary: £ 28,500 - 28,500 / Annum
Job Type: Permanent
Location: Portsmouth

Expire in: 5 days

Job Description

Coordinator
Location: Cosham/Hybrid (2 Days Remote, 3 Days Office After Probation) 
 Salary: £28,500 plus a 5% annual 
Hours: Monday - Friday, 37.5 hours (Flexible Between 8AM - 6 PM) 

Dynamite Recruitment is currently working on behalf of a well-established award-winning organisation who are UK wide. Our client pride themselves on providing a specialist service and due to changes within the business are now looking to recruit a Customer Service Coordinator to manage client accounts.
  
 As a Customer Coordinator you will be responsible for managing client accounts, handling various enquiries, and ensuring exceptional customer service. No two days will be the same, and you will play a key role in maintaining and growing business relationships.   

What You'll Be Doing...
  
Acting as the main point of contact for assigned accounts, ensuring excellent client management 
Assisting customers with enquiries via email & phone 
Managing business customer relationships and strengthening key accounts 
Handling enquiries from start to finish and providing tailored solutions 
Resolving complaints where required and ensuring a positive outcome 
Liaising with third parties & internal teams to support client needs 
Completing high volumes of administrative tasks related to account management  What We're Looking For...
  
Previous experience in an Account Manager/Co-ordination/Call Handling role or telephone-based customer service/call centre experience 
Ability to manage multiple client accounts and meet deadlines 
Strong communication, negotiation, and relationship management skills 
Excellent multitasking and organisational abilities 
Strong administrative skills with attention to detail 
Proficiency in Microsoft Office (Excel & Outlook)  If you're a proactive and results-driven Coordinator/Account Manager looking to take the next step in your career, we want to hear from you! To apply, please submit your CV or contact Fran Curtis for more details.
  
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