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Council Tax Officer
Job Posted: a day ago
Salary: £ 24 - 24 / Hour
Job Type: Contract
Location: Hertfordshire
Expire in: a month
Job Description
Council Tax Officer
East Hertfordshire
£24ph
Location: Hybrid (office/homeworking)
We’re seeking a proactive and experienced Council Tax Officer to join our dynamic team for a 3-month assignment. This role is heavily focused on telephone-based customer interaction, supporting residents with Council Tax billing, registration, and the application of discounts and exemptions in line with current legislation.
Key Responsibilities:
Handle a high volume of inbound calls relating to Council Tax queries
Accurately register new accounts and apply relevant discounts and exemptions
Ensure compliance with all applicable Council Tax legislation
Maintain detailed records and update MRI/Academy system accordingly
What You’ll Need:
Proven experience as a Council Tax Officer
Strong working knowledge of Council Tax legislation
Confident telephone manner and excellent communication skills
Experience using the Academy IT system
This is a fast-paced role ideal for someone who thrives on phone-based work and enjoys helping people navigate complex information with clarity and empathy.
To find out more information please contact (url removed)
Recruitment is done in line with safe recruitment practices.
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