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Council Tax Recovery Officer
Job Posted: 17 hours ago
Salary: £ 27.77 - 27.77 / Hour
Job Type: Contract
Location: W5, Ealing, Greater London
Expire in: a month
Job Description
Council Tax Officer – West London – £27.77 per hour (Umbrella)
A West London Local Authority is seeking an experienced Council Tax Recovery Officer to join their Revenues and Benefits team on a contract basis.
Role Purpose
You will play a key role in the effective administration and collection of Council Tax, ensuring that accounts are accurate and up to date while providing a high standard of customer service.
Key Responsibilities
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Assist as part of a team in the administration of Council Tax accounts.
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Use the Council’s computer systems to maintain accurate records of liability, charges, reductions, payments, and arrangements, including those made through Liability Order and Committal Court proceedings.
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Check and issue bills, recovery notices, enforcement documents, and enquiry forms to ensure prompt and efficient collection.
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Liaise with enforcement agents (bailiffs) and other external partners as appropriate to progress recovery action.
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Respond to customer enquiries professionally and promptly, providing accurate information and resolutions.
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Apply a thorough understanding of Council Tax legislation to determine liability and entitlement to discounts and exemptions.
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Accurately calculate Council Tax charges and amendments, and prepare statements of account for multiple years or properties.
Requirements
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Proven experience working as a Council Tax Officer within a Local Authority.
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In-depth knowledge of Council Tax legislation and regulations.
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Strong numeracy and analytical skills with excellent attention to detail.
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Confident communicator able to handle complex customer queries.
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Proficiency in using Council Tax and Benefits systems (e.g. Academy, Northgate, or similar)Before You Apply
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