Hiring Now: Counselling Manager Near You – Apply Today!
Your Next Counselling Manager Job Starts Here – Apply Now!
Counselling Manager
Job Posted: 10 days ago
Salary: £ 36,000 - 40,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester
Expire in: 18 days
Job Description
Are you a qualified counsellor with management or leadership experience?
Portfolio are proud to be representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Counselling Manager to their team.
This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor.
Job Overview
You will work as part of the EAP management team in coaching your teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. You will monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs.
Responsibilities
Overall responsibility for the running of your counselling team
Monitor, mentor and ensure counsellors are working in line with clinical governance and the KPIs set out within internal policies
Work proactively to ensure the wellbeing of all counsellors, through debriefs, wellbeing sessions and team engagement
Implement and maintain new weekly and monthly goals by completing regular quality assessments and coaching sessions; monitoring additional learning in line with performance management protocols and CPD requirements
To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as and when required and ensure team members are always following the Risk Guidance policy
Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays
Create and deliver training presentations for new colleagues and shape and deliver new training presentations/programmes for existing colleagues
To provide daily, weekly, monthly reports to the Head of Counselling as required
To assist with the investigation and outcome of service issues
What you Bring to the Team
Counselling qualification with BACP registration
Pro-active and self-motivated attitude
Professional and outgoing personality, with strong organisational skills
Ability to inspire team members and encourage clinical excellence and exceptional customer service
Ambitious with the determination to succeed
Proven experience within a professional and fast-paced work environment
Benefits
25 days' holiday, plus bank holidays
Day off on your birthday
Cash plan for you (and your children, if any)
Holidays increase after 2-and 5- years' service
Contractual sick pay
Private medical insurance after 5 years' service
Pension Plan and Life Insurance
Pension plan contributions increase after 5- and 7-years' service
Holiday season bonus after 3 years' service
Profit share scheme
Season ticket loan scheme
Cycle to work scheme
Access to Employee Assistance Programme
Company incentives, access to discount schemes
Social sessions on the last Friday of the month with free food and drink - we call this Fab Friday!
Free 24/7 onsite gym
100% funding for professional registration fees
Support with revalidation and CPD
Funding support with training and development 50084LS
INDMANSBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Counselling Manager job near me in Manchester, Greater Manchester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).