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Cover Aftersales Advisor
Job Posted: 11 hours ago
Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Bournemouth, Dorset
Expire in: a month
Job Description
Cover Aftersales Advisor Role in Dorset with Company Car & Uncapped Commission!
Role: Cover Aftersales Advisor
Location: Dorset (Wiltshire, Hampshire, Somerset)
Employer: Main Dealer
Shift: Mon to Friday 8:30 - 18:00 and Sat Mornings 1in3
Salary: £26,000 + Monthly Bonuses + Company Car + Travel Allowance + FuelCard
Are you a customer-focused professional ready for a dynamic role? We are seeking an adaptable Cover Aftersales Advisor to join our team in Dorset. This exciting opportunity offers a competitive salary of £26,000, plus uncapped personal commission and the use of a company vehicle to cover various sites across Dorset. If you are eager to build customer relationships and develop into a top-tier Service Advisor, we want to hear from you.
The Rewards and Development You Can Expect
We invest in your development, offering a highly attractive package that rewards your commitment and sales ability:
Earning Potential: Competitive £26,000 basic salary supplemented by uncapped personal commission.
Mobility: Company Vehicle and travel allowance provided as you cover sites across Dorset.
Financial Security: Company Pension Scheme and 30 days of annual leave (inclusive of bank holidays).
Perks & Discounts: Discounted Servicing, MOT Tests, and repairs, plus Preferential purchase plans on New & Used Cars.
Career Growth: Fully supported, ongoing training to allow clear career progression in the automotive sector.
Your Impact as a Cover Aftersales Advisor
This is a versatile and pivotal position where you will be the face of the business, ensuring a seamless experience for every customer across the area. Your ability to build rapport and process data accurately will be key to success in Dorset.
Customer Journey: Build strong, lasting customer relationships, providing outstanding service and communication throughout the entire customer journey.
Maximise Sales: Actively promote and secure service and repair work, recommending additional products such as service plans and warranties.
Process Management: Accurately capture customer and vehicle information in the Dealer Management System (DMS) and ensure work requests reflect both customer needs and technician requirements.
Compliance: Process paperwork in line with company and manufacturer standards, especially for warranty and fleet transactions, and ensure accurate processing of Vehicle Health Checks.
Efficiency: Focus on loading workshop hours to maximise labour sales and resolve all customer queries promptly and professionally.
What We Need From You
While previous experience as a Service Advisor is preferred, training will be given to the right candidate with the drive and enthusiasm to succeed.
Flexibility: Willingness to travel across all dealership sites as needed throughout Dorset.
Drive: An ambitious approach, driven by a desire for commission and career progression.
Skills: Strong communication and customer service skills, coupled with the ability to adapt quickly to new systems and teams.
Licence: A full UK driving licence is required (subject to licence checks).
If you are interested please contact Alfie on (phone number removed) quoting job number (phone number removed) / INDAUTO
At Platinum we recruit for specialist engineering roles across vital industries: HGV, Automotive, Plant, Waste & Recycling, Agriculture, Generators, and Cranes & Lifting.
If your background isn't directly in this sector or, if this role isn't right for you, your technical skills are likely transferable so we still encourage you to get in touch;
(url removed)
(phone number removed).
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