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Credit Control Administrator

Job Posted: 15 days ago

Salary: £ 13.85 - 13.85 / Hour
Job Type: Temporary
Location: Gateshead

Expire in: 13 days

Job Description

Westray Recruitment Group is delighted to be recruiting for a Credit Control Administrator on behalf of a well-established and highly respected North East business. This is an excellent opportunity to join a successful organisation that prides itself on delivering exceptional service to its customers while providing a supportive and collaborative working environment for its employees.

What's in it for you

Temporary/ Ongoing position
	
Pay £13.85/hour
	
Monday to Friday working hours 9am-5pm
	
Based in Team Valley – great transport opportunities
	
On-site parking
	
Supportive and friendly team environment
	
Opportunity to develop your skills within a busy finance function

The Business

Our client is a leading distributor operating across the North East and beyond, supplying a diverse customer base with high-quality products and exceptional service. With decades of success behind them, they have built a strong reputation for reliability, customer focus, and investing in their people.

Due to continued growth, they are looking to strengthen their Accounts team with the appointment of an organised and detail-focused Credit Control Administrator.

The Role

As a Credit Control Administrator, you will play a key role in supporting the day-to-day operations of the Accounts function, ensuring customer payments are processed accurately and account records are maintained to the highest standard.

Key responsibilities will include:

Managing daily cash office activities, including cash handling and reconciliation
	
Processing customer payments including cash, cheques, direct debits, debit cards and credit cards
	
Accurately posting and allocating payments to customer accounts
	
Investigating and resolving unallocated payments in a timely manner
	
Opening new customer accounts and maintaining existing account information
	
Preparing and issuing direct debit documentation, trade references and customer account packs
	
Producing reports and supporting the wider sales and management teams with account information
	
Managing customer account queries via telephone and email
	
Processing customer credit notes and account adjustments
	
Taking customer card payments and resolving payment-related issues
	
Liaising with customers, drivers, sales teams and operational departments to resolve account queries
	
Supporting credit control activities and providing cover when required
	
Maintaining accurate records and ensuring compliance with company procedures and financial processes
	
Providing general administrative support to the Accounts department

The Person

To be successful in this role, you will possess:

Previous experience within a finance, accounts, credit control or financial administration role
	
Strong administrative and organisational skills with excellent attention to detail
	
Experience processing payments and maintaining accurate financial records
	
Excellent communication skills, both written and verbal
	
A professional and customer-focused approach
	
Strong problem-solving abilities and the confidence to investigate and resolve account queries
	
Good working knowledge of Microsoft Office applications, particularly Excel
	
The ability to manage multiple priorities and work to deadlines
	
A proactive and flexible approach to work
	
The ability to work independently as well as part of a team
	
A confident and professional telephone manner
	
Previous experience within a credit control environment would be highly advantageous, although candidates with strong accounts administration experience will also be considered.

To Apply

For more information or to apply for this opportunity, please send your CV to (url removed) or contact Our team on (phone number removed) for a confidential discussion.

Westray Recruitment Group is acting as an employment agency in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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