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Credit Control Assistant – Watford
A dedicated and detail-oriented Credit Control Assistant is required to join a busy team based in Watford. This role involves chasing aged debt via telephone and email, engaging with a diverse customer base to ensure timely payment and resolution of queries.
Working Hours:
Monday to Friday, 8:30am – 5:30pm (1 hour unpaid lunch)
Saturday overtime available (rota- 1 per month, can be discussed)
Salary & Benefits:
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£25,396.80 per annum
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20 days annual leave plus bank holidays
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Company pension scheme
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Group life assurance
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Bonus incentive and reward scheme
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Staff discount
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In-house and external training program
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Discounts on top brands, online stores, events, and attractions
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Cycle to Work Scheme
Key Responsibilities:
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Chase aged debt via telephone and email
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Manage customer queries, including providing copy invoices, proof of delivery, and credit notes where necessary
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Assist with customer support related to credits and queries
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Allocate incoming payments accurately
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Perform general credit control and office administrative tasks
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Conduct till reconciliations and resolve related queries
Desired Skills and Experience:
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Previous credit control experience preferred but not essential
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Strong communication skills and ability to collaborate effectively within a team
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Good time management and organisational skills
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IT literate with a logical and methodical approach
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Ability to work under pressure and meet tight deadlines
This role offers a great opportunity to grow within a supportive team environment while developing credit control and administrative experience
Do not include the following in your job application, CV, or cover letter:
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
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