Hiring Now: Credit Control Manager Near You – Apply Today!
Your Next Credit Control Manager Job Starts Here – Apply Now!
Credit Control Manager
Job Posted: 4 days ago
Salary: £ Competitive
Job Type: Permanent
Location: Chester, Cheshire West and Chester
Expire in: 24 days
Job Description
Our Client based in the heart of Chester are seeking to add a talented Credit Control Manager to their Roster
Objectives of the role:
• Responsibility for maximising cash collection whilst minimising overdue debt.
• Ensure that the team are fully trained, and credit policy & processes are understood and adhered to through coaching and development.
• Develop a collaborative working relationship with Operations, to ensure that the provision of goods / services on credit terms is at a level that maximises turnover with minimum risk to the business.
Key Responsibilities:
• Act as a point of escalation for Credit Control Team Leaders, other direct reports & Operations colleagues
• Organise the day-to-day tasks and resources across the team to ensure objectives are met
• Provide full management, coaching, support and development to direct reports including regular 1- 2-1’s, team meetings and appraisals
• Build, maintain and promote constructive and productive relationships with customers and other support teams ensuring professional conduct is maintained
• Monitor KPIs to ensure the team is meeting targets and provide additional support as required
• Ensure performance of the Credit Control department is monitored and reported on through insightful KPI’s
• Ensure all processes achieve set SLA’s as per compliance and company requirements
• Manage timely resolution of disputes & queries
• Leverage technology to enhance cash collection and debt recovery procedures within the Credit Control Team
• Drive continuous improvement initiatives to enhance Credit Control processes and internal/external customer engagement
• Develop a collaborative working relationship with Operations, so that the needs of all departments are balanced, to the benefit of the Business as a whole, ensuring regular debt reviews are performed and issues are escalated as necessary
• Deliver regular monitoring of accounts and ledger reviews and organise and attend monthly debt reviews and ensure action points are followed up
• Manage credit risk through the completion of credit checks and regular limited company monitoring
Skills and Experience:
• Minimum of 5 years’ credit control experience, preferably in a similar environment
• Minimum of 3 years’ experience of leading and managing teams
• Recognised relevant qualification (e.g. AAT, CICM) desirable
• Strong leadership skills, with the ability to set clear objectives and track team performance
• continuous improvement
• Strong team management and communication skills evidencing effective negotiation skills
• Exceptional relationship building skills with the proven ability to build and maintain effective relationships with internal and external stakeholders
• Good IT and systems skills, able to build structured reports, including spreadsheet analysis
• Strong experience of end-to-end collections strategy, processes and regulation relating to outstanding debts
• Strong organisational and time-management skills
• Highly self-motivated and adaptable to change
• Able to display and promote a proactive, positive, professional team atmosphere and engage with our values
Working Arrangements:
This position is Head office based with the expectation of office working for 5 days per weekBefore You Apply
Do not include the following in your job application, CV, or cover letter:
- Bank details.
- National Insurance number.
- Date of birth.
You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.
Looking for your next career move? Join a top company hiring Credit Control Manager job near me in Chester, Cheshire West and Chester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
© Vita CV: Registered in England and Wales (16187919).