Expire in: 25 days
About the Role
An established and expanding business is looking for a confident and motivated Credit Controller to join its busy Finance team based in Middlesbrough. This is a full-time, permanent position within a supportive and fast-paced working environment.
The ideal candidate will have excellent communication skills, a keen eye for detail, and the ability to manage their workload effectively while maintaining positive relationships with customers.
Key Responsibilities
* Proactively contact customers to recover overdue payments or agree on payment plans.
* Monitor and follow up on promises to pay, ensuring all commitments are met.
* Log and escalate unresolved disputes or queries to the relevant internal teams.
* Assist in issuing 7-day letters and escalate non-responsive accounts for further action.
* Resolve payment allocation issues by contacting customers where remittance advice is missing.
* Respond promptly to requests for additional documentation or information to remove payment barriers.
* Proactively engage with customers ahead of due dates to confirm receipt of invoices and necessary paperwork.
* Support the Credit Control team by raising any concerns or suggestions for process improvements with team leads or managers.
Key Skills & Attributes
* Strong team player with the ability to work independently.
* Highly organised with excellent time management skills.
* Confident communicator with strong negotiation and customer service abilities.
* Results-oriented and persuasive, able to influence outcomes effectively.
* Comfortable working in a high-volume, fast-paced environment.
* Proficient in Microsoft Office applications (Excel, Word, Outlook); experience with finance systems such as Dynamics is an advantage.
* Able to meet deadlines while maintaining high accuracy.
What’s on Offer
* Competitive salary (negotiable depending on experience)
* Annual performance-related bonus
* Company pension scheme
* Free on-site parking
* A long-term career opportunity within a growing organisation
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Looking for your next career move? Join a top company hiring Credit Controller (2+ Years experience) job near me in Middlesbrough, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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