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Credit Controller Administrator
Job Posted: 5 days ago
Salary: £ 27,500 - 29,500 / Annum
Job Type: Permanent
Location: RG10, Twyford, Wokingham
Expire in: 23 days
Job Description
Kick-start your career in Finance and Administration! Are you a recent graduate or an experienced administrator looking to build your career in a supportive and fast-paced environment? We’re looking for a motivated and organised Credit Controller Administrator to join our team on a 12-month fixed-term contract. This role plays a crucial part in managing our monthly invoicing cycle, ensuring smooth payment processing, maintaining client account accuracy, and delivering outstanding service. The ideal candidate will have strong administrative and communication skills, with the ability to manage multiple priorities and interact confidently with clients. If you're detail-oriented, reliable, and thrive in a structured environment, we’d love to hear from you. What You’ll Be Doing: Client Payments & Communication • Prepare and update lists for overdue payments and send reminder emails. • Follow up with clients via phone and email regarding payments. • Make final calls before escalation to our Debt collection agency. • Respond to account-related emails and calls professionally. • Engage with clients throughout the billing cycle to ensure clarity and resolution. • Support clients in resolving payment or access issues. Billing & Account Administration • Assist with sending monthly invoices using our payment system (Square). • Track failed Direct Debit lists, including payment reattempts and coordinate with clients for resolution. • Add relevant fees and updates to our system (The Hub). • Handle client queries including cancellations, reactivations, and account inquiries. • Ensuring new Direct Debit mandates are properly matched to the correct client account. • Check client payment records to prior to any client reactivations. Systems & Data • Learn to use platforms like Xero and our internal system (The Hub). • Ensure client accounts are accurate and up to date. • Assist with internal reporting and data entry. What We’re Looking For: • A strong background in credit control and administration. • Excellent communication skills – confident writing emails and speaking with clients. • Highly organised with good attention to detail. • Comfortable using spreadsheets, data systems, or keen to learn tools like Xero. • A positive, can-do attitude and eagerness to grow and learn. • Comfortable handling sensitive financial data and client records. Why Join Us? • A supportive team that values growth and collaboration. • Structured training and onboarding to help you hit the ground running. • Hybrid working model – split your time between home and the office. • Exposure to finance, billing systems, and customer operations. • Opportunities to develop new skills and gain hands-on experience in a dynamic roleBefore You Apply
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Looking for your next career move? Join a top company hiring Credit Controller Administrator job near me in RG10, Twyford, Wokingham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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