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Credit Controller

Job Posted: 2 hours ago

  • Salary: £ 35,000 - 40,000 / Annum

    Job Type: Permanent

  • Location: London

Expire in: a month

Job Description

We're Hiring: Credit Controller - Global Educational Management Business Are you an experienced Credit Controller with a proven track record in B2C collections? I'm currently recruiting on behalf of a global leader in educational management, and this is a fantastic opportunity to join a forward-thinking organisation that's shaping the future of learning worldwide. The Role As Credit Controller, you'll take ownership of a busy B2C ledger, managing tuition fee collections and ensuring smooth cashflow across multiple international markets. This is a hands-on role where you'll combine strong relationship management with commercial awareness, balancing empathy for students and families with the need to deliver results. What You'll Be Doing Managing a high-volume B2C ledger, chasing outstanding balances and ensuring timely payments. Handling inbound queries from students and clients with professionalism and care. Monitoring and reconciling invoices, purchase orders, and receipts across multiple systems. Processing credits, refunds, and adjustments accurately. Producing regular debtor reports and advising management on collection performance. Supporting the wider finance team with administration and process improvements.What We're Looking For Previous experience in credit control, ideally in a B2C environment (education, subscriptions, or services). Excellent communication and negotiation skills, with the ability to handle sensitive conversations. Strong organisational skills and attention to detail. Confidence managing large ledgers (£1m+ monthly) and high transaction volumes. Proficiency in finance systems and Excel. A proactive, resilient, and customer-focused approach.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

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