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Credit Controller
Job Posted: 2 days ago
Salary: £ 25,000 - 27,000 / Annum
Job Type: Permanent
Location: Bromborough, Metropolitan Borough of Wirral
Expire in: a month
Job Description
Credit Controller
£25,000 to £27,000
On-site | CH62 4SQ
Start Date: ASAP
Join a dynamic team as a Credit Controller and play a crucial role in ensuring timely cash collection while minimising bad debts. You will work closely with both internal and external stakeholders to deliver exceptional customer service and help achieve financial targets.
What You Will Do
* Manage a portfolio of customers to ensure payments are made according to agreed terms.
* Provide the highest level of customer service to internal and external stakeholders.
* Handle a high volume of customer interactions via telephone.
* Maintain accurate customer records to prevent delays in invoice and statement receipts.
* Update the accounts receivable system, Credit Hound, with all collection activities.
* Process card payments and issue electronic direct debit mandates.
* Issue copy invoices to customers as needed.
* Build rapport with customers to foster positive relationships.
* Handle statement reconciliations and prepare WIP statements for effective communication.
* Escalate any concerning issues to the Credit Control Team Leader.
* Manage queries through the query management system.
What You Bring
* Minimum two years’ experience in credit control handling a high volume of transactions.
* Experience with statement reconciliations and online customer transactions.
* Proven track record of achieving cash collection targets and reducing aged debt.
* High level of written and verbal communication skills.
* Strong Microsoft Excel skills.
* Experience with conflict resolution and an assertive telephone manner.
* Familiarity with end-to-end credit control processes.
* Experience with SAGE, SAGE CRM, AMCS, or Credit Hound is desirable.
What Would Make You Stand Out
* ICM Level 3 certification is desirable.
* Previous customer service experience is a plus.
Experience Required
* Minimum two years in a credit control role.
Education
* Relevant experience or qualifications.
What We Offer
* A collaborative work environment focused on achieving targets.
* Opportunities for professional development and career growth.
* A culture that values customer service and teamwork.
* Work that has a direct impact on the financial health of the organisationBefore You Apply
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Looking for your next career move? Join a top company hiring Credit Controller job near me in Bromborough, Metropolitan Borough of Wirral! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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